The COFFEEBOXX weighs 12 lbs when it the water tank is empty. With a full water tank it weighs 17 lbs.

It is 11″L x 9″W x 11.5″H

The COFFEEBOXX is a 120 volt AC, 1450W appliance

It takes a lot of power to make good, hot coffee so, unfortunately, the batteries we’ve seen in the marketplace just don’t have the strength to do the trick (well, a car battery might work). The COFFEEBOXX pulls down 1450W so we recommend at least a 2000 watt generator or inverter if you go that route, but be sure to consult the manufacturer of the alternate power source before using the COFFEEBOXX. Also, make sure the power source is connected correctly and can safely supply the required power in the rugged, remote environments.

We recommend descaling every three months. Descaling removes calcium deposits that can build up (see instructions in the User Guide. on how to use vinegar and the proper steps. The COFFEEBOXX will remind you when it’s time. Descaling helps to ensure the best performance of your machine as well as the best tasting coffee.

Our engineers do not recommend this. Remember to always store the COFFEEBOXX in a dry, controlled environment. Empty the Water Tank and allow it to completely air dry prior to storage. Follow the directions for flushing the machine on page 13 of the User Guide.

We stand behind our products and customers 100%! It warrants that your OXX appliance will be free of defects in materials or workmanship and under normal use for one year from the date of purchase. We will repair or replace (based on our review) the OXX appliance without charge upon its receipt of proof of purchase. This does not cover consequential or incidental damages and negligence use, such as property damage, flood damage, or intentional damaging. See full warranty info in the User Guide.

The subscription program is a convenient way to make sure you never run out of coffee. Choose your favorite roast and how often you want it delivered, then BAM! It’ll show up on your doorstep without having to do anything more. It’s like Christmas morning on a regular basis. Plus, you’ll save 20% off all your coffee!

It’s simple, just follow these few steps:

1. Go to Workhorse Coffee under “Shop” and choose your roast of Workhorse Coffee.
2. Once on the product page, you will see an option for “Subscribe & Save 20%”. Once you select the subscribe & save option, choose how much coffee you want and how often you want it delivered.
3. Add your subscription to the cart. If you want other roasts, repeat steps 1-3.
4. Check out like normal, but this time you will be asked to create or sign-in to an account. The account will allow you to track your subscription or make any changes to it.

That’s it! Now sit back and relax because you will never have to worry about running out of coffee!

It means you’re a coffee addict, but don’t worry, we don’t judge and can help feed your addiction!

1. Sign in to your OXX Herd Account.
2. From there, click “subscription” from the menu on the right-hand side.
3. On the subscription page, choose the tab that says, “NEED MORE NOW”. This will take you to the Workhorse Coffee page for you place a one-time order for more coffee at your 20% off subscription cost.
4. Continue checkout like normal! But we highly recommend that you up your coffee subscription so this NEVER happens again.

Did you realize you’ve been running dangerously low on coffee before you get your next order? No problem, just change your order!

1. Sign in to your OXX Herd Account.
2. From there, click “subscription” from the menu on the right-hand side.
3. On the subscription page, choose the tab that says, “CHANGE SUBSCRIPTION”, and click OK to confirm you want to change your subscription.
4. You will be directed back to the Workhorse Coffee pages for you to choose a new quantity and delivery period.
5. Add to cart and continue the checkout process.

If you have multiple subscriptions that you need to update, you will need to repeat the steps above for each subscription.

NOTE: THIS WILL CANCEL YOUR OLD SUBSCRIPTION AND START A NEW ONE WITH A NEW DELIVERY DATE.

We’re glad to hear that you have stocked up so if you need to skip your next delivery, just follow these simple steps:

1. Count how many pods you have left and make sure you have enough until your next delivery. You don’t want to run out mid-month.
2. Once you have determined that you have enough, sign in to your OXX Herd Account.
3. From there, click “subscription” from the menu on the right-hand side.
4. On the subscription page, choose the tab that says, “SKIP NEXT DELIVERY” and click OK on the confirmation.

Your next shipment will be skipped, but if you do run out of coffee you can always place a one-time order with your subscription discount. Just follow the steps in “WHAT IF I RUN OUT OF COFFEE” question.

NOTE: If you have multiple subscriptions that you need to update, you will need to repeat the steps above for each subscription.

We’re not exactly sure why anyone would do this, but it’s your choice if you want to run out of coffee.

1. Sign in to your OXX Herd Account.
2. From there, click “subscription” from the menu on the right-hand side.
3. On the subscription page, choose the tab that says, “CANCEL” and click OK on the confirmation.

We hope to see you again soon. We promise that we will not hold a grudge.

NOTE: If you have multiple subscriptions that you need to update, you will need to repeat the steps above for each subscription.

If you need to update your addresses so that your coffee doesn’t ship to the wrong place, just follow these steps:

1. Sign in to your OXX Herd Account.
2. From there, click “subscription” from the menu on the right-hand side.
3. On the subscription page, choose the tab that says, “CHANGE ADDRESS”
4. Update your addresses and click save.

Make sure to never miss a shipment by keeping your payment method up-to-date:

1. Sign in to your OXX Herd Account.
2. From there, click “subscription” from the menu on the right-hand side.
3. On the subscription page, choose the tab that says, “CHANGE PAYMENT”
4. Choose “Use New Payment Method” at the bottom of the screen and enter in new card information in the pop-up window and click “Change payment method” to save the new payment
5. Click “update” once again and your payment method is saved.

Nope. The gift card is an electronic gift card, not a physical gift card.

We do not offer a physical gift card.

Sure! Just leave the recipient info blank and the digital gift card will be sent to you.

Personalize the digital gift card for your recipient but leave the section for “recipient email address” blank, this way it will send to you so you can print it.

Sure can. All you need to do is add (2) two digital gift cards to your shopping cart personalized to each one of the recipients.

On the delivery date you choose, an email is sent to the recipient with the digital gift card. The email will have your message, the amount of the digital gift card, and the gift card code for them to use on OXX.com.

The gift card is sent digitally to the recipient on the date you choose. The delivery date is pre-set to the current date, so if you do not select a different date, the email is sent on the same day as your purchase.

You can use your digital Gift Card only on OXX.com.

NEVER! There is no expiration date on your digital gift card. However, we recommend that you redeem it soon after you receive it so you don’t forget that you have it.

Not at this time, but you can just buy a new one!

Your digital gift card is easily redeemable at OXX.com. Add the products you want to purchase to your cart. Once you have everything in your cart, go to your cart and click on “Have a gift card? Enter it here” at the top of the page. Enter in your 16 character gift card code in the box for it to be applied.

Any and all products on OXX.com

For sure! Just remember that all our prices are in USD.

Yes, they can. Just remember that all our prices are in USD.

We have some pre-set values, but you can also enter in your own value from $25 on up!

Yes, you can use a promo code when spending the gift card. Make that gift go even further!